FAQs

  • NeuPath Physical Therapy does not contract with private insurances. We provide out-of-network services, because we believe insurance companies should not dictate the care you receive. Here’s our NeuPath promise to you:

    Personalized One-on-One Care: Every session is a full 60 minutes with a Doctor of Physical Therapy. You’ll never be handed off to an assistant or tech.

    Customized PT Program: Your Physical Therapist will design a program tailored to your unique goals and needs, not just based on what insurance allows.

    Clear Pricing: From Day 1, you’ll know exactly what your plan will cost—no surprise co-pays or unexpected bills.

    Direct Access to Your Physical Therapist: Need guidance between sessions? You can reach out directly to your Physical Therapist for support.

  • Yes! Our visits count towards your deductible, and once your deductible is met, some insurance companies may cover the cost of services.

    Upon request, we will provide you with superbills to submit to your insurance provider for possible reimbursement. If you need any help with this process, we’re happy to walk you through it step by step to ensure everything goes smoothly.

  • Yes - Telehealth is available to all Pennsylvania residents at this time.

  • Patients are responsible for making payment at the time of service.

  • NeuPath does not have a contract with Medicare.

    If you have Medicare, we are unable to charge you for medically necessary services. However, we’d be happy to refer you to a clinician who accepts Medicare.